Getting started
From choosing a plan to a live service.
- Pick a plan on Web hosting or Business email and select Get started.
- At checkout, register a new domain or use one you already own, then create your account (or sign in).
- Pay the invoice with card, bank transfer or USSD through Paystack.
- Your service is set up automatically once payment is confirmed, and you receive a confirmation email.
Your client area (ScriptsPanel)
Everything about your account in one place.
Sign in at ScriptsPanel. From the menu you can:
- Hosting & cPanel: see each service, its usage, and open cPanel with one click (no separate password).
- Domains & DNS: domains registered with us, plus the domains on your hosting accounts.
- Email accounts: create mailboxes, change passwords and storage, and see DNS status.
- Billing & invoices: view, pay and print invoices and receipts.
- Support tickets: ask our team for help and follow the replies.
- Security: change your password and turn on two-factor authentication.
Domains & DNS
Registering, transferring and pointing domains.
Search for a name on the Domains page. Domains registered with us use our nameservers by default, so your website and email work with no extra setup.
Using a domain registered elsewhere
At your current registrar (GoDaddy, Namecheap, Whogohost and others), replace the nameservers with:
ns1.scriptsedgeonline.comns2.scriptsedgeonline.com
Changes usually take effect within a few hours, and can take up to 48 hours. In ScriptsPanel, Domains & DNS shows whether each domain is pointed at us. To keep your nameservers where they are and only use our email, see Email DNS records.
Web hosting & cPanel
Building and managing your website.
Open Hosting & cPanel in ScriptsPanel, choose your service and select Log into cPanel. The quick tools there take you straight to File Manager, MySQL databases, phpMyAdmin and SSL status.
- Upload a website: use File Manager and put your files in
public_html. - Install WordPress: use the WordPress installer in cPanel.
- SSL: free certificates are issued by cPanel once your domain points to us. Check them under SSL/TLS Status in cPanel.
- Moving from another host: open a ticket and we'll help you plan the move.
Business email
Mailboxes on your own domain.
Email is included with web hosting, or available on its own with an email plan for domains hosted elsewhere.
- In ScriptsPanel, open Email accounts.
- Under Create a mailbox, enter the address (for example
info), a password of at least 10 characters and the storage size. - Sign in to webmail at mail.scriptsedgeonline.com with the full email address and password.
Each plan sets the most storage a mailbox can have, and email-only plans include a set number of mailboxes. You can change a mailbox's password or storage, or delete it, under Manage.
Email DNS records (domains not using our nameservers)
If your domain uses our nameservers, nothing is needed. Otherwise, Email accounts lists the exact records to add at your DNS provider:
- MX: sends incoming mail to our server.
- SPF (a TXT record): authorises our server to send mail for your domain.
- DKIM (a TXT record): signs your messages so they don't land in spam.
Each record turns green in ScriptsPanel once it is live. Your website is not affected by these records.
Email on your phone or Outlook
Adding a mailbox to a mail app.
Add a new account in Outlook, Apple Mail, Gmail or your phone's mail app and choose IMAP (or “manual setup”). Your server name is shown under Email accounts in ScriptsPanel.
| Setting | Incoming (IMAP) | Outgoing (SMTP) |
|---|
| Port | 993 | 465 |
|---|
| Security | SSL/TLS | SSL/TLS |
|---|
| Username | Your full email address |
|---|
| Password | Your mailbox password |
|---|
Turn on “outgoing server requires authentication” and use the same username and password. POP3 is also available on port 995 (SSL).
Billing & payments
Invoices, renewals and receipts.
- Every order creates an invoice in Billing & invoices, and we email you when it is ready. Renewal invoices appear there too when they are issued.
- Pay online with card, bank transfer or USSD through Paystack. We email a receipt as soon as payment is confirmed.
- Renew before the due date to keep your services running without interruption.
- Questions about a charge? Open a billing ticket.
Account security
Keeping your account safe.
- Forgot your password? Use Forgot password on the sign-in page. The reset link works once and expires after an hour.
- Two-factor authentication: turn it on in Security and scan the QR code with an authenticator app (Google Authenticator, Microsoft Authenticator, Authy).
- Recovery codes: save them when you turn on two-factor. Each one signs you in once if you lose your phone.
- Sign-in alerts: we email you after each new sign-in. If one wasn't you, reset your password straight away.
- Mailbox passwords are separate from your ScriptsPanel password. Reset them in Email accounts.
Getting help
We're here when you need us.
Signed in? Open a support ticket so the whole conversation stays in one place, and you'll get an email when we reply. Not a customer yet? Contact us.
